Shaquala Santiago, LCSW, Senior Director of Client Programs
As the Senior Director of Client Programs, Shaquala is responsible for ensuring that the programs and services provided to clients are on par with current youth development trends and that services address actual client needs. In addition to this role, she oversees the Leadership in Training Program (LIT); GOSO’s effort to implement a peer mentoring model as well as the Client Advisory Board (CAB). Ms. Santiago received her MSW with Advanced Standing from Hunter College Silberman School of Social Work and has extensive experience working with at-risk youth. Prior to joining GOSO, she was Associate Program Manager for Big Brothers Big Sisters of NYC where she supervised 60 mentor relationships.