Job Title: Senior Director of Programs

Reports To: Chief Operating Officer

Department: Programs

Job Type: Full-time

About GOSO: Located in East Harlem, Getting Out Getting Out and Staying Out (GOSO) empowers 16- to 24-year-olds to avoid involvement in the criminal justice system by reshaping their futures through educational achievement, meaningful employment, and financial independence. Our aim is to promote personal, professional, and intellectual growth through goal-oriented programming and comprehensive social support services. We believe that our focus on career and education is the key to maintaining a recidivism rate under 15% versus a national average of over 60% by helping participants overcome obstacles in reentry and become productive members of society. GOSO also oversees the Stand Against Violence (SAVE) program with a mission to reduce gun violence in East Harlem and beyond.

Objective of Role:

The Senior Director of Programs is a new position at GOSO that was created to provide transformational programming, enriching activities and resources to support participants on their journey to education, employment, emotional wellness and becoming advocates in justice transformation. In collaboration with the Chief Operating Officer, the Senior Director of Programs will develop and oversee the implementation of programming that includes in person and virtual experiences through volunteer engagements, training and leadership skills building workshops, cohort programming, and special events such as panel conversations, arts & cultural events and community service projects.

The Senior Director of Programs is a strong project manager who will manage all GOSO programming, including  GOSOEngage, which is the Volunteer Program and Emerging Leaders, which is five month leadership skills building cohort program.   The Senior Director of Programs will work in collaboration with the COO and the Reentry, Clinical and DevoComms Team to create robust and engaging programming that meets the needs of participants, and works closely with the DevoComms to promote and highlight programming and activities to participants and stakeholders on digital platforms.  The ideal candidate will play a key role to help elevate participant stories to educate diverse audiences about the challenges they experience and the impact of GOSO’s program model.  Additionally, the Senior Director of Programs will ensure consistent and engaging communication to participants about upcoming programs and activities, and will manage all forms of communications to participants like the Reminder App, weekly Participant Newsletter, Instagram profile for participants, announcements of upcoming projects and activities, along with helping to coordinate Participant Success Stories. 

 The ideal candidate will seek and facilitate community partnership opportunities with community leaders, nonprofit organizations, institutions and businesses to provide meaningful engagements for participants to grow and succeed in life. The Senior Director of Programs will help to oversee those partnerships to support our participants successful outcomes.  The Senior Director of Programs will work closely with the Reentry and Clinical Teams to ensure participants receive consistent communication about upcoming projects and activities, and he/or she will work collaboratively to support participants towards successful outcomes. 

This high energy person must bring creativity, solid communication, and networking skills to this position, which requires the candidate to interact with the broader community and engage them in volunteer opportunities, in-kind support, and participating in programming as appropriate. 

The Senior Director of Programs will supervise the Program Coordinator who supports projects, activities and communication to participants.


  • Creating, initiating and setting goals for new programs according to the strategic objectives of the organization
  • Strengthening current programs and activities to reach goals and objectives
  • Elevating our Volunteer Program to engage people in the community and to provide meaningful experiences for participants; and collaborate with staff to ensure seamless execution of projects.
  • Planning the programs from start to completion, meeting deadlines, milestones and processes
  • Exploring and developing community partnership opportunities with community leaders, nonprofit  organizations, institutions and local businesses
  • Acting as an GOSO Ambassador in the community to engage people around our vision and mission
  • Developing and/or approving budgets and operations
  • Creating metrics for programs and ensuring these are met by closely monitoring program progress
  • Reviewing program outcomes regularly and quickly revising or re-envisioning when a program is not meeting outcomes as expected
  • Create evaluation tools and strategies to monitor performance and determine need for improvements or adjustment
  • Directly and indirectly supervise program leads and staff, provide feedback and resolve complex problems
  • Ensure program operations and activities adhere to legal and ethical guidelines
  • Maintain detailed reports of all activities and provide monthly presentations
  • Attend all program kickoffs and other projects and activities as needed
  • Supervise Program Coordinator to ensure positive life outcomes for participants and that GOSO is maintaining data and meeting metrics
  • Discover ways to enhance productivity and efficiency
  • Apply change, risk and resource management principal where needed
  • Any other duties as required


  • 5-7 years of non-profit program management
  • Bachelor’s Degree preferred
  • Strong project management skills
  • Superior communication skills, with the ability to summarize information and connect with a variety of internal and external audiences, including participants of GOSO
  • A passion for criminal and racial justice
  • Outstanding project management skills
  • Ability to work independently and effectively
  • Proven track record with building strong relationships with colleagues and community members
  • Strong conceptual, analytic, and organizational skills to inform strategy development and execution
  • Experience managing data and reporting outcomes
  • Excellent writing and computer skills 
  • Salary commensurate with experience.
  • Eligible for group health insurance, term-life insurance, and 401(k) after 90 days.

Compensation & Benefits:

Salary commensurate with experience.

Eligible for group health insurance, term-life insurance, and 401(k) after 90 days.

Please send a resume with cover letter to: Resumes without a cover letter will not be considered.


GOSO is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.