Job Title: Program Manager

Reports To: Director of Wellness

Department: Wellness

Job Type: Full-time

Salary Range: 60k-70k

Objective of Role: The Program Manager will work closely with the Director of Wellness to develop and implement fundamental and transformational programming to enrich the lives of GOSO participants. The Program Manager will be highly organized, detail-oriented, and assist in managing, coordinating activities and provide resources to support participants on their journey to education, employment, and emotional well being. This position includes in-person and virtual experiences, events, seminars, individual, and group programs integrated through volunteer engagements, community partnerships, and program activities. The position requires strong project management, and organizational skills.

Job Responsibilities:

  • Collaborate with the Director of Wellness to manage the program and execute the strategic plan focused on the Participant Experience Cycle.
  • Assist in elevating GOSO’s programs while supporting current programs.
  • Manage and solve complex challenges.
  • Collaborate across GOSO departments to ensure integration and alignment with GOSO’s mission, programs and services.
  • Serve as the liaison between all GOSO programs (Community & SAVE).
  • Monitor goals/metrics for achieving Participant engagement and outcomes.
  • Assist in developing and managing the Volunteer and Mentor Programs.
  • Coordinate and manage weekly/monthly program events/workshops.
  • Provide administrative support to the Wellness department.
  • Ensure program operations and activities adhere to legal and ethical guidelines.
  • Other duties as required.

Essential Skills:

  • Experience working with organizations serving young people who have been impacted by or are at risk of contact with the legal system and individuals from marginalized communities.
  • Strong program and event development, implementation, and team building skills.
  • Excellent attention to detail, organizational, written and oral communication skills.
  • Superior interpersonal, engagement, and relationship building skills with internal and external audiences.
  • Familiarity with Microsoft Office Suite, Google Workspace, and ability to learn GOSO’s Salesforce database.
  • Works independently and demonstrates initiative, discretion, and good judgment.

Core Competencies:

  • Excellent Work Ethic.
  • Commitment to working in a mission driven organization.
  • Demonstrated personal ethics and values.
  • Cross-team collaboration and cooperation.
  • Team Player who works well with a diverse group of people.


  • 3-5 years of experience of nonprofit project management.
  • Bachelor’s Degree required, Master’s preferred or equivalent work experience.
  • A passion for criminal and racial justice.
  • Strong conceptual, planning, organizing, reporting, writing, computer and organizational skills to support strategy, planning, and implementation.

Compensation & Benefits:

  • Salary commensurate with experience. GOSO offers a competitive salary and benefits package.

Please send a resume with cover letter to: Resumes without a cover letter will not be considered.

GOSO is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

About GOSO: Getting Out and Staying Out has a vision of a world where neither a person’s race nor their prior contact with the legal system determines their future. To work toward that vision, we partner with young people impacted by arrest or incarceration on a journey of education, employment, and emotional well-being. For many of our participants, that journey begins while they are detained or incarcerated, on Rikers Island or in youth detention centers. We work with all interested individuals, regardless of the charges that they face, engaging them in future planning through programing focused on education, employment, and emotional well-being while helping to meet their immediate needs, whether physical (warm clothing, commissary supplies), psychological (correspondence and communication to help maintain links to the outside world), or legal (coordinating with public defense attorneys on courtroom advocacy). Among the major programs that are under the GOSO umbrella are Stand Against Violence East Harlem (SAVE), GOSOWorks, and multiple education programs (including Pathways-to-Graduation, a high school equivalency program). GOSO served its participants and the Harlem community throughout the Pandemic and, in fact, expanded its budget in the past few years. We are currently building our external relations functions, including development, in order to position GOSO for continued growth and expanded impact on those at the heart of our mission.