Job Title: Director of Clinical Services, LCSW Reports To: Vice President of Programs Department: Clinical Services
Job Type: Full-time
Salary Range: $85k-90k

Objective of Role: The Director of Clinical Services is responsible for the oversight of the Clinical and Reentry Departments reporting to the Vice President of Programs. They will oversee our Satellite Outpatient Mental Health Program, our Case Management services, our Reentry Programming, and our school based expansion. This individual will ensure that our programs provide evidence based services while integrating the models and services of each team. The successful candidate will be a LCSW with 5+ years of counseling and supervisory experience. He/she will be a data driven leader, passionate for youth development, criminal and racial justice, while empowering, supporting, and fostering a strong team.


  • Provide oversight of the clinical and reentry departments including but not limited to hiring, training, daily operations, payroll, supervision, KPI’s, and delivering high quality services.
  • Using skills like problem solving, conflict resolution, negotiation, and communication to drive the management and deliverables of each department.
  • Leading the teams by providing expertise, developing members, empowering employees, motivating, building a sense of common purpose and providing guidance and mentorship to foster a strong team culture.
  • Maintaining order for every aspect of program operations, which helps ensure that work is productive and eliminates process gaps.
  • Prioritize participant care ensuring that our satellite clinic, case management, and GOSO emotional well being services are aligned providing the highest standard of care.
  • Overseeing the maintenance of data systems to ensure accurate reporting to execute grants, KPI’s, and organization wide deliverables.
  • Collect, monitor, interpret, evaluate, and utilize data to improve functioning, retention, and enhance productivity and outcomes.
  • Provides regular ongoing supervision and leadership (individual and group) to all supervises to ensure quality service delivery and support them as they supervise front line staff and consultants.
  • Oversee the execution of direct services which include but are not limited to care coordination, legal advocacy, treatment adherence, counseling, crisis intervention, and discharge planning.
  • Oversee the department’s compliance with legal policies, guidelines, and standards.
  • Ensures all client records are maintained in accordance with all state and federal laws, rules and regulations.
  • Monitors staff scheduling to ensure adequate coverage at all times. Ensure departments have sufficient and qualified personnel.
  • Works collaboratively with other senior leaders to drive, evaluate, enhance, and provide strategic leadership.
  • Provides direct services to participants when needed.
  • Practice financial and business acumen to maintain and drive financial performance within the departments.
  • Performs all other related duties as assigned.

Core Competencies:

  • Excellent analytical skills and the ability to exercise sound judgment when making decisions.
  • Strong leadership and management skills.
  • Great communication and interpersonal skills when dealing with participants, staff, community partners, and stakeholders.
  • Excellent work ethic.
  • Strong problem solving skills.
  • Commitment to working in a mission driven organization.
  • Demonstrated personal ethics and values.
  • Cross-team collaboration and cooperation.
  • Detailed knowledge of policies and regulations in the field.


  • LCSW required
  • Masters Degree
  • 5+ years supervisory experience in a similar program
  • Have experience in different interventions which include, but are not limited to; psychodynamic, cognitive behavioral, harm reduction, strengths based, motivational interviewing and mindful-based practices.
  • Budget Management
  • A passion for criminal and racial justice
  • Outstanding data analytic skills
  • Experience creating and managing data systems and reporting outcomes
  • Experience creating and managing programs
  • Excellent computer skills
  • Excellent written and verbal communication skills

Compensation & Benefits:

  • Salary commensurate with experience. GOSO offers a competitive salary and benefits package

Please send a resume with cover letter to: Resumes without a cover letter will not be considered.

GOSO is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

About GOSO: Getting Out and Staying Out has a vision of a world where neither a person’s race nor their prior contact with the legal system determines their future. To work toward that vision, we partner with young people impacted by arrest or incarceration on a journey of education, employment, and emotional well-being. For many of our participants, that journey begins while they are detained or incarcerated, on Rikers Island or in youth detention centers. We work with all interested individuals, regardless of the charges that they face, engaging them in future planning through programing focused on education, employment, and emotional well-being while helping to meet their immediate needs, whether physical (warm clothing, commissary supplies), psychological (correspondence and communication to help maintain links to the outside world), or legal (coordinating with public defense attorneys on courtroom advocacy). Among the major programs that are under the GOSO umbrella are Stand Against Violence East Harlem (SAVE), GOSOWorks, and multiple education programs (including Pathways to-Graduation, a high school equivalency program). GOSO served its participants and the Harlem community throughout the Pandemic and, in fact, expanded its budget in the past few years. We are currently building our external relations functions, including development, in order to position GOSO for continued growth and expanded impact on those at the heart of our mission.