Shaquala Santiago, LCSW

Shaquala Santiago, LCSW, Senior Director of Client Programs


Shaquala provides education, employment, and supportive counseling to participants in the community-based program. In addition to her case management responsibilities, she oversees the expansion and implementation of GOSO’s client engagement initiative, mentorship program, as well the client advisory board (CAB). Ms. Santiago received her MSW with Advanced Standing from Hunter College Silberman School of Social Work and has extensive experience working with at-risk youth. Prior to joining GOSO, she was Associate Program Manager for Big Brothers Big Sisters of NYC where she supervised 60 mentor relationships.